1.Acceptance of Terms
These Terms & Conditions ("Terms") form a binding agreement between you and Duurzameregionaleontwikkeling Inc. ("the Company", "we", "us"), 100 King St W, Toronto, ON M5X 1A9, Canada, regarding your use of the Aurora Play Lounge website and services ("the Service"). By accessing the Service, creating an account or subscribing, you accept these Terms together with our Privacy Policy, Cookie Policy and Disclaimer. If you do not agree, please do not use the Service.
2.The Service: a Social Casino
Aurora Play Lounge operates strictly as a social casino. The Service offers casino-style games played exclusively with Aurora Coins, a fictional virtual currency. You cannot deposit, wager, win or withdraw real money or anything of monetary value through the Service. The Service is entertainment, not gambling, and nothing in these Terms or on the website creates any right to monetary winnings of any kind.
3.Eligibility (18+)
You must be at least 18 years old to use the Service. By registering you represent that you meet this requirement. We may suspend or close accounts where we reasonably believe the holder is a minor. The Service is directed at residents of Canada; you are responsible for ensuring that using a social casino is lawful where you live.
4.Accounts and Security
Registration requires a display name, an email address and a password. You agree to provide accurate information, keep your credentials confidential and notify us promptly of any unauthorised use. You are responsible for activity occurring under your account. One account per person; accounts are personal and may not be sold, lent or transferred.
5.Aurora Coins — Fictional Currency
Aurora Coins are a fictional in-game currency with no monetary value. They are not property, are not redeemable for cash, goods or services, cannot be transferred between accounts and cannot be exchanged outside the Service. We may grant, adjust, reset or expire coin balances at our discretion to maintain game balance and platform integrity. Free balance refills are a courtesy feature, not an entitlement, and their mechanics may change.
Upon account closure — by you or by us — any coin balance is permanently extinguished without compensation, because it never had value to compensate.
6.Subscriptions, Billing and Cancellation
Optional subscription plans ("Starter Glow", "Northern Glow", "Full Borealis") provide a monthly allowance of Aurora Coins and cosmetic or convenience perks. Prices are displayed in Canadian dollars and renew monthly until cancelled. You may cancel at any time in account settings; cancellation takes effect at the end of the current billing period and stops all future charges.
Subscriptions do not unlock games, improve odds or provide competitive advantages. Coin allowances already credited remain in your balance after cancellation, subject to Section 5. We may change plan pricing with at least 30 days' notice; changes apply from your next renewal.
7.Refunds
Because coins are credited instantly and have no monetary value, subscription payments are non-refundable once a billing period has started, except where consumer protection law in your province requires otherwise or where we determine a billing error occurred. If you believe you were charged in error, contact us within 30 days and we will investigate promptly.
8.Acceptable Use
You agree not to: use bots, scripts or automation to play games or farm coins; exploit bugs (please report them instead); attempt to sell, trade or monetise Aurora Coins or accounts; harass other players or our staff; upload malicious code, scrape the Service or probe its security; misrepresent the Service as real-money gambling; or use the Service for any unlawful purpose. We may investigate violations and take action ranging from a warning to permanent account closure.
9.Game Outcomes and Fairness
Game results are generated by randomised logic and are final when displayed. Because no outcome carries monetary value, no claim may be based on any result, sequence of results or interruption of play. We strive for identical odds for all players; no purchase or subscription affects outcomes. Displayed statistics, balances and leaderboards are for entertainment and may be corrected if technical errors occur.
10.Intellectual Property
All content of the Service — games, artwork, the Aurora Play Lounge name and logo, text, design and software — is owned by or licensed to Duurzameregionaleontwikkeling Inc. and protected by Canadian and international intellectual-property law. We grant you a personal, non-exclusive, non-transferable, revocable licence to use the Service for private entertainment. No other rights are granted; you may not copy, modify, distribute or create derivative works from our content without written permission.
11.Availability and Changes to the Service
We aim for high availability but do not guarantee uninterrupted access. We may add, modify or remove games and features, schedule maintenance, or — with reasonable notice where practicable — discontinue the Service. Fictional coin balances confer no claim against changes to the Service.
12.Termination and Suspension
You may delete your account at any time in settings, which terminates this agreement. We may suspend or terminate accounts that violate these Terms, create risk for other players or the platform, or remain inactive for over 24 months (after email notice). Sections that by nature survive termination — including 5, 7, 10 and 13 through 17 — continue to apply.
13.Disclaimers of Warranty
The Service is provided "as is" and "as available". To the maximum extent permitted by law, we disclaim all warranties, express or implied, including merchantability, fitness for a particular purpose and non-infringement. We do not warrant that the Service will be error-free, secure or available at any particular time. Some jurisdictions do not allow certain warranty exclusions; in those places, exclusions apply to the fullest extent permitted.
14.Limitation of Liability
To the maximum extent permitted by the laws of Ontario and the federal laws of Canada, the total aggregate liability of Duurzameregionaleontwikkeling Inc. arising from or related to the Service shall not exceed the greater of (a) the amount you paid us in subscription fees in the 12 months preceding the claim, or (b) fifty Canadian dollars (CAD 50). We are not liable for indirect, incidental, special, consequential or punitive damages, nor for loss of fictional coin balances, profile data or enjoyment.
15.Indemnification
You agree to indemnify and hold harmless Duurzameregionaleontwikkeling Inc., its directors, employees and partners from claims, damages and reasonable legal costs arising from your breach of these Terms, your misuse of the Service or your violation of any law or third-party right.
16.Governing Law and Disputes
These Terms are governed by the laws of the Province of Ontario and the federal laws of Canada applicable therein. Courts located in Toronto, Ontario have exclusive jurisdiction over disputes, except where mandatory consumer law gives you the right to proceed in your home province. Before formal proceedings, both parties agree to attempt good-faith resolution through our contact channel for at least 30 days.
17.General Provisions
These Terms constitute the entire agreement between you and the Company regarding the Service. If a provision is held unenforceable, the remainder stays in force. Our failure to enforce a provision is not a waiver. We may update these Terms; material changes are announced on the website at least 14 days before taking effect, and continued use after that date constitutes acceptance. The French version of these Terms is provided for convenience; in case of conflict, both versions are interpreted to give consistent effect to their shared intent.